Tourist Office

Conveniently located in the centre of both Chamonix & Argentiere the Tourist Office provides a one-stop information centre for all the resort's visitors. Should you require any information, or have any queries they will be happy to help.

Maison de la Montagne

The old presbytery in Place de l'Eglise houses the ESF Chamonix, La Compagnie des Guides and the Office de Haute Montagne (OHM). For up to the minute weather the OHM has live satelite screens. General mountain saftey and weather info is also available on video and CD Rom.

Police

In the unfortunate event that you do have anything stolen or lost whilst on holiday, you will need to report the incident to the police for insurance purposes. The Gendarmerie is located in:
Chamonix - Route de la Mollard
Argentière - Rue Charlet Straton.

Cash Points

There are a number of cashpoints located around Chamonix. A list of banks and their phone numbers are listed in the directory.

Chemists

There are 4 in Chamonix, 1 in the Rue Paccard, 1 at each end of Rue Vallot & 1 Avenue de l'Aiguille du Midi. In Argentière it is on Rue Straton. In France you must pay for all medication and then claim your expenses back from your insurance company. You may also be required to purchase items like crutches or knee braces. The Chemist will give you a receipt with a space for sticky labels (vignettes) from the packaging. To claim do retain the receipt with the vignettes and the doctor's prescriptions.

Insurance

It is imperative that you have comprehensive ski insurance. Policies differ, as does the excess so check the wording carefully. To make a claim, call the Assistance Company on your policy as soon as possible & note the reference number. If you have a plaster cast or can't bend your knee and have to fly home let the insurance company know as the airlines can refuse you without prior notification.

Carte Neige is a basic insurance policy for the whole ski season, available from the tourist office
Carré Neige can be purchased with your ski pass for any period over one day.

Carte Neige and Carré Neige both cover piste rescue, but medical bills still need to be settled direct and claimed back later. They also give limited cover for some of your transportation back home.

AGF - Eric Giezendanner

Whatever your insurance needs, AGF Insurance, Eric Giezendanner, has the solution. They have been established for more than 20 years in Chamonix, and have invaluable experience of all aspects of insurance. Their offices are located in the centre of Chamonix, and they have English speaking staff. Do pass by, or contact them by e-mail, or visit their website. They are open from 9h00 – 12h00 and from 14h00 – 19h00.
www.agf.fr/giezendanner

Medical

There are 2 medical practices in Argentiére and 10 in Chamonix. The main hospital and emergency treatment centre is in Les Favrands, just beyond Chamonix Sud. Skiing is a dangerous sport and unfortunately accidents do happen. In general all expenses plus an excess of around €75 must be paid in the resort. The piste rescue service requires payment and will take your ski equipment as a deposit unless you produce a valid insurance card. It’s a good idea to carry a credit card & insurance details with you while on the mountain.

Airport Transfer

Established in 1985, and widely regarded as the daddy of door-to-door resort transfer companies, ACT has grown from a single vehicle operation to over twenty minibuses in high season. With considerably more vehicles than any of its emulators, they are far more able to cater precisely to the specific requirements of groups or individual clients to minimise any waiting time and to react to any unforeseen hiccups that airline travel can throw at you, such as missed flights or lost baggage. Their drivers are all English speakers, who know the area well and are experienced in driving in all weather conditions. Aside from incredible value for money, ACT'ss considerable logistical resources also allow them to satisfy last minute availability. Simply book on-line to ensure your holiday starts and finishes as smoothly as possible.
www.act-chamonix.com

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